Accessibility Statement

Our Commitment to Accessibility

Sanjeevani Cos Derma is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Accessibility Standards

Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Accessibility Features

Navigation and Structure

• Clear and consistent navigation throughout the site
• Descriptive page titles and headings
• Logical reading order and tab navigation
• Skip links to main content
• Breadcrumb navigation where applicable

Visual Design

• High contrast color schemes for better readability
• Scalable text that can be enlarged up to 200%
• Clear font choices and adequate spacing
• Visual focus indicators for keyboard navigation
• Alternative text for all meaningful images

Interactive Elements

• Keyboard accessible forms and buttons
• Clear form labels and error messages
• Sufficient time limits for form completion
• No content that flashes or causes seizures
• Descriptive link text

Assistive Technology Compatibility

Our website is designed to be compatible with:

• Screen readers (JAWS, NVDA, VoiceOver)
• Voice recognition software
• Keyboard-only navigation
• Screen magnification software
• Alternative input devices

Mobile Accessibility

Our mobile website includes accessibility features such as:

• Touch-friendly button sizes (minimum 44px)
• Responsive design that works with screen readers
• Gesture alternatives for complex interactions
• Zoom functionality without horizontal scrolling

Content Accessibility

Text Content

• Plain language and clear communication
• Definitions for medical terminology
• Consistent terminology throughout the site
• Readable font sizes and line spacing

Multimedia Content

• Alternative text for images
• Captions for videos (when available)
• Audio descriptions for visual content
• Transcripts for audio content

Physical Accessibility

Clinic Accessibility Features

Our Rajajinagar clinic provides:

• Wheelchair accessible entrance and facilities
• Accessible parking spaces
• Wide doorways and corridors
• Accessible restroom facilities
• Clear signage and wayfinding
• Assistance for patients with mobility needs

Communication Accessibility

Multiple Communication Options

• Phone consultations for those unable to visit
• WhatsApp messaging for text-based communication
• Email support for detailed inquiries
• Sign language interpreter (upon request)
• Family member/caregiver involvement welcome

Ongoing Improvements

We are continuously working to improve accessibility through:

• Regular accessibility audits and testing
• Staff training on accessibility best practices
• User feedback integration
• Technology updates and improvements
• Compliance monitoring and reporting

Known Limitations

While we strive for full accessibility, some limitations may exist:

• Third-party embedded content may not be fully accessible
• Some older PDF documents may need accessibility improvements
• Complex medical diagrams may require additional descriptions

Feedback and Support

How to Report Accessibility Issues

If you encounter any accessibility barriers on our website or need assistance, please contact us using any of the following methods:

Response to Feedback

When you contact us about accessibility issues, we will:

• Acknowledge your feedback within 24 hours
• Investigate the issue promptly
• Provide alternative access methods if needed
• Work to resolve the issue in a timely manner
• Follow up to ensure the solution meets your needs

Legal Compliance

This accessibility statement demonstrates our commitment to compliance with:

• Rights of Persons with Disabilities Act, 2016 (India)
• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
• Section 508 Standards (US Federal)
• European Accessibility Act (for international patients)

Regular Updates

This accessibility statement is reviewed and updated regularly to reflect our ongoing commitment to accessibility and any changes to our website or services.